Hospitality Reservations Coordinator

7 days ago


Cochin, Kerala, India GREATBELL HR Consultancy Services PVT LTD Full time

Company Overview

GREATBELL HR Consultancy Services PVT LTD offers specialized technical and hospitality recruitment services, collaborating with approximately 500 Indian companies. As a leading human resources services provider based in Cochin, Kerala, the company delivers exceptional recruitment solutions.

Job Overview

We are seeking a skilled Junior Reservations Supervisor to join our team on a Full-Time basis. The ideal candidate will have between 1 to 3 years of relevant work experience within the hospitality industry.

Qualifications and Skills

  • Essential: Experience within the hospitality industry
  • Essential: Proficiency in handling reservations
  • Essential: Experience with hotel booking systems
  • Desirable: Knowledge of reservation systems for accurate bookings
  • Desirable: Understanding of hotel management principles and practices
  • Desirable: Familiarity with rooms division management
  • Desirable: Competence in front office operations and customer interactions
  • Desirable: Strong organizational and coordination abilities

Roles and Responsibilities

  • Ensure the accuracy and efficiency of hotel reservations
  • Coordinate closely with the front office for seamless guest experiences
  • Maintain and update reservation systems with current availability and pricing
  • Respond promptly to guest inquiries and resolve booking-related issues
  • Monitor room allocations to maximize occupancy rates
  • Assist in training and supervising junior reservation staff
  • Ensure all reservations comply with company policies and procedures
  • Generate reports on reservation trends and performance


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