Reservations Operations Manager
4 days ago
Company Overview
GREATBELL HR Consultancy Services PVT LTD is a specialist in technical and hospitality manpower recruitment, collaborating with numerous companies across India.
Job Overview
We are seeking a Junior Reservations Supervisor to work with our team on a Full-Time basis. The ideal candidate will have between 1 to 3 years of relevant work experience.
Key Responsibilities
- Manage and oversee the hotel reservation process, ensuring accuracy and efficiency
- Coordinate with the front office to ensure seamless guest experiences
- Maintain and update reservation systems with current availability and pricing
- Handle guest inquiries and resolve booking-related issues promptly
- Monitor room allocations and maximize occupancy rates
- Assist in training and supervising junior reservation staff
- Ensure all reservations follow company policies and procedures
- Generate reports on reservation trends and performance
Requirements
- Experience within the hospitality industry
- Proficiency in handling reservations
- Experience with hotel booking systems
- Knowledge of reservation systems, ensuring accurate and efficient bookings
- Understanding of hotel management principles and practices
- Familiarity with rooms division management
- Competence in front office operations and customer interactions
- Strong organizational and coordination abilities
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