Front Office Operations Manager
4 weeks ago
Company Overview
GREATBELL HR Consultancy Services PVT LTD is a leading recruitment agency specializing in technical and hospitality manpower solutions. With a robust network of 500 companies across India, we provide tailored recruitment services.
Job Overview
We are seeking a skilled and experienced Front Office Manager to oversee daily operations and ensure high service standards. The ideal candidate will have 4 to 6 years of relevant experience in the hospitality industry and be responsible for managing front office tasks.
Key Responsibilities
- Oversee daily front office operations to ensure efficiency and high service standards.
- Manage and train front office staff to deliver exceptional hospitality services.
- Ensure smooth check-in and check-out processes for guests.
- Handle guest inquiries, complaints, and requests in a professional and timely manner.
- Monitor room reservations and coordinate bookings to optimize occupancy rates.
- Maintain accurate records of room availability, guest accounts, and administrative duties.
- Coordinate with housekeeping and maintenance departments to ensure rooms are well-prepared and maintained.
- Implement and maintain effective front office procedures and standards.
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