Hospital Scheduling Coordinator
10 hours ago
Key Responsibilities:
- Deliver exceptional customer service, responding promptly to patient inquiries and resolving issues efficiently.
- Collaborate with healthcare professionals to coordinate appointments, ensuring seamless scheduling and minimizing wait times.
- Manage and maintain accurate appointment records, adhering to hospital policies and maintaining patient confidentiality.
- Develop and implement efficient scheduling systems, streamlining operations and enhancing overall patient experience.
- Provide clear communication, both verbally and written, with patients, staff, and external partners.
Requirements:
- 1-3 years of experience in a similar role, preferably in a hospital or healthcare setting.
- Strong knowledge of hospital operations, appointment scheduling systems, and medical terminology.
- Excellent organizational, multitasking, and time management skills.
- Proficient in MS Office and basic computer skills, with ability to learn new software and systems.
- Ability to work well under pressure, maintain accuracy, and prioritize tasks effectively.
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