Hospital Care Coordinator

7 days ago


Cochin, Kerala, India JobStars HR Solutions Pvt Ltd Full time
{"Company Overview": "

At JobStars HR Solutions Pvt Ltd, we are committed to delivering exceptional patient care and satisfaction.

","Job Overview": "

We are seeking a highly skilled and compassionate Patient Relations Officer to play a vital role in ensuring exceptional patient care and satisfaction.

","Qualifications and Skills": "

To succeed in this role, you will need:

  • A Bachelor's degree in Healthcare Administration or a related field
  • Minimum of 1-3 years of experience in a similar role, preferably in a hospital setting
  • Strong interpersonal and communication skills
  • Empathy, compassion, and the ability to handle sensitive situations with professionalism
  • Excellent problem-solving and conflict resolution abilities
  • Proficiency in medical terminology and knowledge of healthcare processes
  • Attention to detail and strong organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Familiarity with patient billing and insurance procedures
  • Knowledge of relevant healthcare guidelines and regulations
","Roles and Responsibilities": "

As a Patient Relations Officer, your key responsibilities will include:

  • Ensuring a patient-centric approach by communicating effectively with patients, their families, and healthcare providers
  • Addressing any patient concerns, complaints, or inquiries promptly and professionally
  • Collaborating with medical staff and other hospital departments to resolve patient issues and improve the quality of care
  • Maintaining accurate and confidential patient records
  • Coordinating patient appointments, admissions, and discharges
  • Assisting with patient billing and insurance-related matters
  • Serving as a liaison between patients and hospital administration
  • Participating in training programs to enhance patient relations skills
  • Staying updated with relevant healthcare guidelines and regulations
  • Contributing to the overall patient experience and satisfaction
","Job Requirements": "

Please note that this is a full-time position based in Cochin, Kerala, India.

","About Us": "

JobStars HR Solutions Pvt Ltd is an impeccable placement platform and HR service provider with over 18 years of experience in the industry.

","Contact Us": "

For more information, please contact us at your convenience.

","Equal Employment Opportunity": "

JobStars HR Solutions Pvt Ltd is an equal employment opportunity employer.

","Disclaimer": "

The information provided is accurate to the best of our knowledge and is subject to change without notice.

","Copyright": "

© 2023 JobStars HR Solutions Pvt Ltd.

","Terms of Use": "

Please review our Terms of Use for more information.

","Privacy Policy": "

Please review our Privacy Policy for more information.

"}

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