Hospital Care Coordinator
7 days ago
At JobStars HR Solutions Pvt Ltd, we are committed to delivering exceptional patient care and satisfaction.
","Job Overview": "We are seeking a highly skilled and compassionate Patient Relations Officer to play a vital role in ensuring exceptional patient care and satisfaction.
","Qualifications and Skills": "To succeed in this role, you will need:
- A Bachelor's degree in Healthcare Administration or a related field
- Minimum of 1-3 years of experience in a similar role, preferably in a hospital setting
- Strong interpersonal and communication skills
- Empathy, compassion, and the ability to handle sensitive situations with professionalism
- Excellent problem-solving and conflict resolution abilities
- Proficiency in medical terminology and knowledge of healthcare processes
- Attention to detail and strong organizational skills
- Ability to multitask and work in a fast-paced environment
- Familiarity with patient billing and insurance procedures
- Knowledge of relevant healthcare guidelines and regulations
As a Patient Relations Officer, your key responsibilities will include:
- Ensuring a patient-centric approach by communicating effectively with patients, their families, and healthcare providers
- Addressing any patient concerns, complaints, or inquiries promptly and professionally
- Collaborating with medical staff and other hospital departments to resolve patient issues and improve the quality of care
- Maintaining accurate and confidential patient records
- Coordinating patient appointments, admissions, and discharges
- Assisting with patient billing and insurance-related matters
- Serving as a liaison between patients and hospital administration
- Participating in training programs to enhance patient relations skills
- Staying updated with relevant healthcare guidelines and regulations
- Contributing to the overall patient experience and satisfaction
Please note that this is a full-time position based in Cochin, Kerala, India.
","About Us": "JobStars HR Solutions Pvt Ltd is an impeccable placement platform and HR service provider with over 18 years of experience in the industry.
","Contact Us": "For more information, please contact us at your convenience.
","Equal Employment Opportunity": "JobStars HR Solutions Pvt Ltd is an equal employment opportunity employer.
","Disclaimer": "The information provided is accurate to the best of our knowledge and is subject to change without notice.
","Copyright": "© 2023 JobStars HR Solutions Pvt Ltd.
","Terms of Use": "Please review our Terms of Use for more information.
","Privacy Policy": "Please review our Privacy Policy for more information.
"}-
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