Voice Support Specialist

4 weeks ago


Delhi, Delhi, India PrompGeek O Pvt. Ltd. Full time

Job Summary


We are seeking a highly skilled Voice Customer Service Representative to join our team at PrompGeek O Pvt. Ltd. The ideal candidate will have excellent communication skills, a strong ability to work in a fast-paced environment, and a commitment to delivering exceptional customer service.


Key Responsibilities

  • Handle incoming calls from international customers with a high level of professionalism and courtesy.
  • Respond to customer inquiries, resolve issues, and provide solutions in a timely and efficient manner.
  • Make outbound calls to follow up with customers, take orders, and set appointments.
  • Take new orders, switch between service providers, and perform upselling/top-up functions.


Requirements

  • Good English speaking skills.
  • Willingness to work night shifts.
  • Ability to work in a dynamic and ever-changing environment.
  • Freshers are welcome to apply.


Benefits


We offer a competitive salary package, performance allowance, and cab/shuttle service. Training is provided to ensure your success in this role.



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