Voice Support Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Voice Customer Service Representative to join our team at PrompGeek O Pvt. Ltd. The ideal candidate will have excellent communication skills, a strong ability to work in a fast-paced environment, and a commitment to delivering exceptional customer service.
Key Responsibilities
- Handle incoming calls from international customers with a high level of professionalism and courtesy.
- Respond to customer inquiries, resolve issues, and provide solutions in a timely and efficient manner.
- Make outbound calls to follow up with customers, take orders, and set appointments.
- Take new orders, switch between service providers, and perform upselling/top-up functions.
Requirements
- Good English speaking skills.
- Willingness to work night shifts.
- Ability to work in a dynamic and ever-changing environment.
- Freshers are welcome to apply.
Benefits
We offer a competitive salary package, performance allowance, and cab/shuttle service. Training is provided to ensure your success in this role.
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