Senior IT Technical Support Specialist

Job Title: Technical Support SpecialistDescription:We are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the performance of our IT infrastructure, including CPU, memory, hard disk size, log size, and other vital server parameters.You will be required to report any...

Technical Support SpecialistProject Overview:We seek a highly skilled technical support specialist to ensure the availability and performance of our systems.Key Responsibilities:Monitor and support various systems to guarantee their operation and efficiency.Troubleshoot and resolve incidents within defined timelines.Perform root-cause analysis, provide...

Job DescriptionThe primary function of a Technical Support Specialist is to provide centralized support by bridging the gap between clients and technical solutions.This role involves handling multiple customer support activities, including receiving incoming calls, chats, emails & tickets to deliver end-to-end technical and general support resolution to...

Job SummaryWe are seeking an experienced Atlassian Jira Support Specialist to join our team.Main Responsibilities:Provide critical technical support during incidents by troubleshooting logs and resolving project-specific blockers.Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.Design,...

Job Title: IT Technical Support SpecialistThis role involves providing technical assistance to end-users and serving as the primary point of contact for all IT-related issues and requests.Provide initial technical support to end-users.Log, categorize, and prioritize all incoming IT support tickets in the ticketing system.Perform troubleshooting of hardware,...

Global Technical Support SpecialistWe are seeking an experienced technical support specialist to provide customer assistance for a global SaaS provider.Key Responsibilities:Handle customer inquiries via phone, chat, and email in multiple languagesAnalyze and troubleshoot mobile device and connectivity issuesManage service tickets efficiently and...

Job Opportunity:Our organization is seeking an experienced professional to fill the role of Technical Support Specialist.The ideal candidate will have a strong background in engineering and technical support, with excellent communication and problem-solving skills.Provide expert technical support to customers and partnersDevelop training programs and conduct...

Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced technical support specialist to join our team. You will be responsible for resolving incidents and service requests in a timely and efficient manner.The ideal candidate will have strong analytical skills, a proactive approach to problem-solving and the ability to work...

Job Title: Senior Technical Support EngineerRole Summary:We are seeking a highly skilled and experienced Senior Technical Support Engineer to provide advanced technical support and release management for Cisco UCCE, UCCX, PCCE solutions, and 3rd party call recording platforms.Detailed Responsibilities:Technical Expertise: Strong understanding of Cisco ICM,...

Job Description:">We are looking for a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work in a fast-paced environment.">Responsibilities:">">Provide top-notch technical support to customers via phone, email, or chat.">Identify and...