Technical Support Specialist

6 hours ago


Belgaum, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000
Technical Support Specialist

Project Overview:

  • We seek a highly skilled technical support specialist to ensure the availability and performance of our systems.

Key Responsibilities:

  • Monitor and support various systems to guarantee their operation and efficiency.
  • Troubleshoot and resolve incidents within defined timelines.
  • Perform root-cause analysis, provide fixes, and implement permanent solutions.
  • Coordinate with infrastructure, database, and network teams for environment-related issues.
  • Support system upgrades, patching, and performance optimization activities.

Requirements:

  • 2-4 years of experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL.
  • At least 2 years of direct experience with similar technologies.
  • Strong analytical and troubleshooting skills.
  • Good communication and coordination abilities.

Nice-to-Have Skills:

  • Knowledge of ITIL processes (incident, problem, and change management).
  • Experience with automation or scripting for production support.
  • Exposure to financial products and trading systems.

What We Offer:

  • A dynamic work environment with opportunities for growth and development.
  • A competitive compensation package.
  • The chance to work with a leading technology organization.

Benefits Summary:

  • Comprehensive benefits package.
  • Opportunities for career advancement.
  • Dynamic and collaborative work environment.


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