RMS Technical Support Specialist

2 weeks ago

Belgaum, Karnataka, India beBeeRetail Full time ₹ 80,00,000 - ₹ 1,50,00,000

Job Title: Oracle Retail Hypercare Support

">

Job Description:

We are seeking a highly skilled Retail Technical Support Specialist to join our team in Belgaum, India.

This is an exceptional opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company.

As a key member of our team, you will provide technical assistance and support for queries and issues raised by the business and other IT functions related to RMS suite of solutions in production.

Key Responsibilities:

  • Provide technical assistance and support for queries and issues raised by the business and other IT functions related to RMS suite of solutions in production.
  • Involved in development, support, review and test code based on the technical designs. Apply business and functional knowledge to prepare test scenarios.
  • Plan, execute and capture test results.
  • Prepare technical designs based on the functional requirements.
  • Maintain and check-in developed code in code repository.

Required Skills and Qualifications:

  • At least 3+ years' experience on development & Hypercare Support in Oracle Retail application.
  • Experience in ORMS v14, v16, RPM, ReSA (Tech knowledge - PL/SQL/Shell script).
  • Worked on at least 2 on RMS v14/v16 with Dev / Hypercare Support responsibility.
  • Strong PL/SQL knowledge, expertise in writing stored procedures, triggers, functions, dynamic SQLs, materialized views, PL/SQL collections.
  • Unix shell scripting skills and decent ProC knowledge.

Benefits:

This position offers the opportunity to work on challenging projects, develop your skills, and contribute to the success of a growing company.

Others:

Please note that this job description may be subject to change based on business needs.

  • Technical Support Specialist

    2 weeks ago

    Belgaum, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000

    Technical Support SpecialistProject Overview:We seek a highly skilled technical support specialist to ensure the availability and performance of our systems.Key Responsibilities:Monitor and support various systems to guarantee their operation and efficiency.Troubleshoot and resolve incidents within defined timelines.Perform root-cause analysis, provide...

  • Technical Support Specialist

    1 week ago

    Belgaum, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Job SummaryWe are seeking an experienced Atlassian Jira Support Specialist to join our team.Main Responsibilities:Provide critical technical support during incidents by troubleshooting logs and resolving project-specific blockers.Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.Design,...

  • Technical Support Specialist

    1 week ago

    Belgaum, Karnataka, India beBeeSupport Full time ₹ 45,00,000 - ₹ 85,00,000

    Job DescriptionThe primary function of a Technical Support Specialist is to provide centralized support by bridging the gap between clients and technical solutions.This role involves handling multiple customer support activities, including receiving incoming calls, chats, emails & tickets to deliver end-to-end technical and general support resolution to...

  • IT Technical Support Specialist

    2 weeks ago

    Belgaum, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: IT Technical Support SpecialistThis role involves providing technical assistance to end-users and serving as the primary point of contact for all IT-related issues and requests.Provide initial technical support to end-users.Log, categorize, and prioritize all incoming IT support tickets in the ticketing system.Perform troubleshooting of hardware,...

  • Technical Support Specialist

    1 week ago

    Belgaum, Karnataka, India beBeeSupport Full time ₹ 12,00,000 - ₹ 25,00,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced technical support specialist to join our team. You will be responsible for resolving incidents and service requests in a timely and efficient manner.The ideal candidate will have strong analytical skills, a proactive approach to problem-solving and the ability to work...

  • Global Technical Support Specialist

    2 weeks ago

    Belgaum, Karnataka, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 10,00,000

    Global Technical Support SpecialistWe are seeking an experienced technical support specialist to provide customer assistance for a global SaaS provider.Key Responsibilities:Handle customer inquiries via phone, chat, and email in multiple languagesAnalyze and troubleshoot mobile device and connectivity issuesManage service tickets efficiently and...

  • Technical Support Specialist

    7 days ago

    Belgaum, Karnataka, India beBeeSupportSpecialist Full time ₹ 45,00,000 - ₹ 80,00,000

    Job Description:">We are looking for a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work in a fast-paced environment.">Responsibilities:">">Provide top-notch technical support to customers via phone, email, or chat.">Identify and...

  • Technical Support Specialist

    2 weeks ago

    Belgaum, Karnataka, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000

    Are you a technical expert looking for a new challenge?We are seeking an experienced Service Desk Specialist to join our team.Key Responsibilities:Provide prompt technical support to end-users and resolve issues efficiently.Deliver support in both French and English to French-speaking users.Log and manage service requests, incidents, and problems using the...

  • Remote Technical Support Expert

    1 week ago

    Belgaum, Karnataka, India beBeeTroubleshooting Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our team. As a technical support specialist, you will be responsible for providing top-notch technical support, troubleshooting complex issues, and ensuring customer satisfaction.Requirements:Technical Support and Troubleshooting...

  • Technical Support Professional

    2 weeks ago

    Belgaum, Karnataka, India beBeeDesktop Full time ₹ 6,00,000 - ₹ 7,50,000

    Job Title: Desktop Support SpecialistAbout the RoleWe are seeking a skilled professional to provide technical support for desktop computers, manage printer support, and troubleshoot various technical issues in a dynamic work environment.Key Responsibilities:Provide technical support for desktop computers and troubleshoot hardware and software issues to...