Automotive Customer Care Specialist

4 days ago


Bhubaneshwar, Odisha, India Mahindra Rise Full time
Job Summary: We are seeking an experienced Automotive Customer Care Specialist to join our team at Mahindra Rise. The ideal candidate will have a strong background in customer service and experience working in a dealership environment.

Key Responsibilities:

* Manage customer relationships and ensure high levels of customer satisfaction
* Work closely with dealerships to develop and implement customer care strategies
* Analyze customer feedback and make recommendations for process improvements

Requirements:

* 3-8 years of experience in a customer-facing role in the automotive industry
* Strong communication and problem-solving skills
* Ability to analyze data and make recommendations for process improvements

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

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