E-commerce Payment Operations Specialist

3 days ago


Hyderabad, Telangana, India myGwork Full time
About Amazon

Amazon is a leading e-commerce company that operates in the Middle East and Africa region. As a member of myGwork, an inclusive employer for the LGBTQ+ community, Amazon values diversity and inclusivity.

Job Overview

This role is part of Amazon's Payment Business Operations team, responsible for delivering timely and accurate technical support to stakeholders worldwide.

Key Responsibilities:
  • Manage day-to-day operations, including payment success rates monitoring across banks, partners, and merchants.
  • Develop and maintain robust operational processes to improve customer experience.
  • Analyze data to identify trends and opportunities for improvement.
  • Collaborate with various teams to understand customer pain points and develop solutions.
Requirements:
  • Bachelor's degree in an analytical field (economics, computer science, mathematics, statistics, or finance).
  • Strong analytical and problem-solving skills.
  • Ability to work in flexible shifts.
  • 3-4 years of experience analyzing data with strong statistical and quantitative modeling.
Salary

We offer a competitive salary range of $80,000 - $110,000 per year, depending on location and experience.



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