Global Operations Coordinator

11 hours ago


Delhi, Delhi, India Rare Carat Full time

Rare Carat is a pioneering diamond marketplace that has revolutionized the way people buy and sell diamonds. We are seeking a highly motivated Global Operations Coordinator to join our team in New York or Bombay.

Company Overview

We are a fully remote startup with a flat and close-knit team committed to learning from each other and having the best idea win. Our company is run by Wharton and Harvard Business School grads, and advisors include TrueCar's founder, Blue Nile's ex-CEO, Wharton's Innovation Dean, and Richard Branson's Venture Capital head.

Our culture is unique: we have a global, remote team of young people taking on more responsibility than most companies would give. We have a bias for action, and a meritocracy where the best ideas win.

If you're looking for a challenging and rewarding role, where you can make a real impact, then this might be the opportunity for you.

About the Role

The Global Operations Coordinator will be responsible for managing the daily operations of our e-commerce website and ensuring that our customers receive an exceptional experience. This includes working closely with 200+ diamond vendors from around the world, as well as with jewelry manufacturers, to ensure that the supply chain is running smoothly.

You will also monitor our distribution centers in the heart of NY and Bombay to ensure efficient order processing and timely shipping.

Your key responsibilities will include:

  • Managing key communications & dispute handling with all vendors.
  • Ensuring timely payments & credits reconciliation with all vendors.
  • Cordinating with the customer support team to ensure that customer inquiries are answered in a timely and professional manner.
  • Working with logistics partners to ensure that shipments are on schedule & help manage expedite requests when needed.
  • Maintaining accurate records of all shipments and logistics activities.
  • Reporting potential delays and blockages to the Director of Operations before time and come up with solutions to prevent them in future.
  • Utilizing Excel, Google sheets and other software to analyze data and make informed decisions.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in business administration or related field.
  • Minimum of 2 years of experience in supply chain management, or related fields.
  • Excellent communication skills, both written and verbal.
  • Proficient in using Excel and other software tools.
  • Strong attention to detail and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask.
  • Strong analytical and data-driven decision-making skills.
Estimated Salary Range

$80,000 - $120,000 per year, depending on experience.



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