Global Travel Operations Lead
18 hours ago
We are seeking a highly experienced Global Travel Operations Lead to join our team at Assistara. The ideal candidate will have 5+ years of experience in travel operations, with a proven track record of managing daily operations, coordinating with cross-functional teams, and ensuring compliance with company policies.
About the RoleThis is a full-time on-site role for the Global Travel Operations Lead located in Noida. As a key member of our team, you will be responsible for overseeing the scheduling and utilization of resources, handling customer inquiries, and identifying areas for process improvement.
Responsibilities- Manage daily travel operations, including coordinating with airlines, hotels, and other travel service providers.
- Develop and implement processes to improve efficiency, reduce costs, and enhance customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless execution of travel-related tasks.
- Maintain up-to-date knowledge of domestic and international flight fares, as well as GDS systems (Galileo, Amadeus, Sabre, Apollo, Worldspan).
- Provide exceptional customer service, handling customer inquiries and resolving issues promptly.
- Work closely with sales teams to develop targeted marketing campaigns and promotions.
- 5+ years of experience in travel operations, preferably in a leadership role.
- Proven track record of improving process efficiency, reducing costs, and enhancing customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Strong knowledge of GDS systems and domestic/international flight fares.
- Ability to work in shifts, including night shifts, as per International Time zones.
The Global Travel Operations Lead will be based in Noida, Sector 142, and will work in a fast-paced environment with frequent deadlines and shifting priorities. This role requires a self-motivated individual who can work independently and collaboratively as part of a team.
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