Global Operations Transformation Lead

7 hours ago


Delhi, Delhi, India MUFG Full time

MUFG Bank, Ltd. is a leading financial institution with a strong presence in Japan and globally. As Global Operations Transformation Lead, you will play a crucial role in driving the bank's operations transformation strategy, ensuring seamless integration of technology and operational efficiency.

About Us:

MUFG Bank, Ltd. has a rich history spanning over 360 years, with a global network of more than 40 markets. Our parent company, Mitsubishi UFJ Financial Group, Inc. (MUFG), is one of the world's leading financial groups. We offer a wide range of commercial and investment banking products and services to businesses, governments, and individuals worldwide.

The Role:

We are seeking an experienced professional to lead our Global Operations Transformation initiative. As Head of GOS Transformation, you will be responsible for developing and implementing a strategic roadmap for Global Operations & Services (GOS) transformation, aligning it with the overall business objectives and technological advancements.

Main Responsibilities:

  • Develop and drive the strategic roadmap for GOS transformation, ensuring alignment with business goals and technological advancements.
  • Lead initiatives to optimize and transform GOS, ensuring scalability, efficiency, and alignment with regulatory requirements.
  • Collaborate closely with IT and Technology teams to integrate new technologies into operational processes.
  • Oversee the adoption of digital tools and platforms to enhance operational efficiency and customer service.
  • Lead the planning and execution of operations transformation projects, focusing on improving end-to-end processes, reducing costs, and increasing operational efficiency.
  • Work with cross-functional teams to design and execute process reengineering projects, ensuring they meet both current and future business needs.
  • Act as the primary liaison between operations, IT, and technology teams, ensuring clear communication and alignment on transformation objectives.

Requirements:

  • Minimum 15+ years of relevant experience in banking industry.
  • Strong understanding of emerging technologies like AI, machine learning, RPA, and blockchain.
  • Ability to develop and communicate a strategic vision for operational transformation, aligning it with the broader organizational goals.
  • Expertise in leading large-scale transformation initiatives, including managing resistance and fostering a culture of innovation.
  • Hands-on experience in migrating systems, Core banking for Asian/European or American markets.

Salary:

$150,000 - $200,000 per annum, depending on experience and qualifications.



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