
Retail Training Specialist
2 days ago
A leading Indian fashion brand is seeking a passionate and proactive Retail Training Specialist who understands the nuances of ethnic wear and has hands-on experience in training store teams across multiple locations.
- The ideal candidate will design and deliver engaging training programs covering product knowledge, customer experience, ethnic wear styling, standard operating procedures (SOPs), and sales techniques.
- They must understand the brand's ethos and effectively communicate it to frontline and store teams.
- Regular store visits will be required to assess team performance, identify training needs, and offer on-ground coaching.
- The selected candidate will create presentations, assessments, and visual learning aids tailored to store roles.
- They will drive training for new joiners, along with refresher programs for existing staff.
- Collaboration with retail and human resources teams is essential to align training plans with business objectives.
Key Responsibilities:
- Design and deliver engaging training programs covering product knowledge, customer experience, ethnic wear styling, SOPs, and sales techniques.
- Understand the brand's ethos and effectively communicate it to frontline and store teams.
- Conduct regular store visits to assess team performance, identify training needs, and offer on-ground coaching.
- Create presentations, assessments, and visual learning aids tailored to store roles.
- Drive training for new joiners, along with refresher programs for existing staff.
- Collaborate with retail and HR teams to align training plans with business objectives.
Requirements:
- 3-4 years of experience in retail training, preferably in fashion or ethnic wear brands.
- Strong understanding of Indian wear fabrics, fits, and styling.
- Excellent communication and presentation skills.
- Ability to travel frequently to stores across cities.
- Proficient in MS Power Point, Excel, and basic design tools (optional but a plus).
- Self-driven, people-oriented, and organized.
What You'll Get:
- A high-impact role in shaping customer experience through team development.
- Opportunities to travel, train, and innovate in the learning space.
- A vibrant and collaborative work culture.
- Professional growth and development opportunities.
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