Global Business Development Manager

12 hours ago


Gurgaon, Haryana, India TETR - College of Business Full time

About Us

TETR - College of Business is a pioneering institution that redefines the landscape of business education. Our vision is to provide aspiring entrepreneurs with hands-on experience, unparalleled curriculum, and faculty comprising industry leaders.

We are ranked among the top 2 B-schools in the country based on placement records, with a growing global recognition. Our programs offer immense value to aspiring entrepreneurs worldwide.

Job Description

We are seeking an experienced CRM Manager to join our team. As a CRM Manager at TETR, you will be responsible for developing and implementing a CRM strategy that enhances customer acquisition, retention, and loyalty.

Responsibilities:

  • Define and execute a CRM strategy that improves customer segmentation, targeting, and personalization efforts.
  • Analyze customer data to identify trends, behaviors, and opportunities for personalized marketing.
  • Develop customer segmentation strategies to deliver tailored messaging and promotions.
  • Monitor and report on key performance metrics.
  • Design and implement loyalty programs, rewards, and other customer retention initiatives.
  • Work closely with sales, marketing, and customer service teams to ensure CRM activities align with business goals.
  • Track, measure, and report the performance of CRM campaigns and initiatives.
  • Use data-driven insights to optimize and improve future marketing efforts.

Requirements:

  • Bachelor's degree in Marketing, Business, or a related field.
  • 5-7 years of experience in CRM management with a focus on lead generation & conversions.
  • Excellent communication skills.
  • Strategic thinking, analytical, problem-solving, and communication skills.
  • Detail-oriented, proactive, and able to manage multiple tasks in a fast-paced environment.
  • Collaborative and positive team player with a passion for data-driven decision-making and customer success.

About the Role

This role offers a competitive salary of $120,000 per year, depending on experience. If you are a strategic thinker with excellent communication skills and a passion for data-driven decision-making, we encourage you to apply.



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