Hotel Cluster Reservations Manager

3 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time

About the Role:

As a Reservations Manager for our Cluster, you will be responsible for handling requests from guests, companies, and travel agents via phone or other platforms for our hotels.

You will maintain and update room vacancies on online booking platforms to ensure accurate information is available to guests.

Additionally, you will help meet monthly revenue targets by efficiently managing reservations and guest services.

It is essential to deal with guests adeptly, maintaining confidentiality of guest information and property data.

Requirements:

Relevant diploma/degree in Hotel Management.

6 to 7 years of Hotel Industry experience.

Knowledge of Opera Software.

Strong operational/technical knowledge.

Work Arrangements:

Full-time employment.



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