Accor Hotel Reservation Manager

11 hours ago


Mumbai, Maharashtra, India Accor Full time
About Accor

As a leader in the hospitality industry, Accor is committed to creating unforgettable experiences for its guests. Our company values diversity and inclusion, aiming to attract, recruit, and promote diverse talent.

Job Overview

The successful candidate will be responsible for handling guest requests, managing reservations systems, and maintaining occupancy levels across multiple hotels. This role requires strong operational knowledge, technical skills, and a commitment to results.

Key Responsibilities
  • Handle guest inquiries and requests via phone or other platforms for ibis Mumbai Vikhroli, ibis Navi Mumbai & ibis Thane.
  • Manage Opera Reservations system by updating rates, validity dates, mail messages, and availability control.
  • Maintain accurate room vacancies on online booking platforms.
  • Contribute to meeting monthly revenue targets by assisting with rate manual preparation and checking.
Requirements
  • Diploma/degree in Hotel Management
  • 3-4 years of hotel industry experience
  • Knowledge of Opera Software
  • Strong operational/technical knowledge
Compensation

We offer an estimated salary of ₹8 lakhs - 10 lakhs per annum, depending on experience and qualifications. This package includes a competitive benefits structure, which may include medical insurance, retirement plans, and professional development opportunities.



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