Bpo Operations Manager

2 days ago


Delhi Delhi NCR, India beBeeCustomerSupport Full time

Are you a motivated and experienced leader looking for a new challenge? We have an exciting opportunity for a Bpo Team Lead to join our team.

Bpo Team Lead Job Description

We are seeking a highly skilled and results-driven Bpo Team Lead to manage a team of customer support specialists. As a Bpo Team Lead, you will be responsible for overseeing the day-to-day operations of the team, ensuring that all customer inquiries are resolved efficiently and effectively.

  • BPO International Banking Support Voice process: 1 year as a Team Leader on paper
  • Rotational Shifts
  • Manage team
  • Knows performance metrics
  • Motivates team

The ideal candidate will have a strong background in customer support and team management, with excellent communication and leadership skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications

To be successful in this role, you will need to have:

  • Graduation Mandatory.
  • Works with team spirit to achieve customer satisfaction
  • Mentors team

You will also need to have excellent communication and interpersonal skills, with the ability to motivate and lead a team of customer support specialists. If you have a strong background in customer support and team management, we encourage you to apply for this exciting opportunity.


  • BPO Manager Training

    2 weeks ago


    Delhi, Delhi NCR, India Selectica International Solutions Full time

    Job DescriptionDescriptionWe are seeking an experienced BPO Manager Training to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development.Responsibilities- Design and implement training programs for new and existing employees in the...

  • BPO Quality Manager

    2 weeks ago


    Kolkata, Delhi NCR, India Selectica International Solutions Full time

    Job DescriptionWe are seeking an experienced BPO Quality Manager to oversee our quality assurance processes. The ideal candidate will have a strong background in managing quality in BPO operations, ensuring that our service meets the highest standards.Responsibilities- Develop and implement quality assurance strategies and processes for BPO operations.-...


  • Delhi, Delhi NCR, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 20,00,000

    Operations Leadership OpportunityWe are seeking a seasoned professional to lead our operations team in India. The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service.Key Responsibilities:Oversee daily operations of the BPO team to ensure efficiency and...

  • BPO Training Specialist

    11 minutes ago


    Delhi NCR, Delhi, India beBeeDevelopment Full time ₹ 1,04,000 - ₹ 1,30,878

    Training and Development LeadWe are seeking an experienced professional to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development.Key ResponsibilitiesDesign and implement effective training programs for new and existing employees in...


  • Delhi, Delhi NCR, India beBeeLeadership Full time

    We are seeking an experienced BPO professional to lead our operations team in India. The ideal candidate will have a proven track record in managing BPO operations, driving performance enhancements and delivering exceptional client service.Job SummaryWe are looking for a seasoned BPO leader to oversee daily operations of the team to ensure efficiency and...


  • Kolkata, Delhi NCR, India beBeeQuality Full time ₹ 80,00,000 - ₹ 1,00,00,000

    Job OverviewWe are seeking a seasoned quality assurance expert to oversee our BPO operations. The ideal candidate will have a strong background in managing quality processes and ensuring exceptional service delivery.Responsibilities:Develop and implement comprehensive quality strategies for BPO operations.Monitor and evaluate agent performance through...


  • Delhi NCR, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Service Delivery ManagerThe ideal candidate will oversee the operations of a business process outsourcing team, ensuring they meet performance targets and maintain high-quality service standards.Manage day-to-day operations of the BPO team, focusing on quality and efficiency.Monitor and evaluate team performance to identify areas for...


  • Delhi, Delhi, India Aces Global Consulting Pvt Ltd Full time

    Job DescriptionJob OverviewWe are seeking a dedicated BPO Assistant Manager for Outbound Sales. This is a full-time, mid-level position based in Delhi. The ideal candidate will possess 4 to 6 years of work experience in relevant fields, handling customer interactions and driving sales efforts effectively.Qualifications and Skills- customer relationship...

  • Bpo Telecaller

    2 days ago


    Delhi, India Excellent Pro HR Full time

    BPO refers to Business Process Outsourcing. The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to...

  • Trainer(Bpo)

    3 days ago


    Delhi, India looper development Services privet limited Full time

    A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice,...