bpo assistant manager
3 days ago
Job Overview
We are seeking a dedicated BPO Assistant Manager for Outbound Sales. This is a full-time, mid-level position based in Delhi. The ideal candidate will possess 4 to 6 years of work experience in relevant fields, handling customer interactions and driving sales efforts effectively.
Qualifications and Skills
- customer relationship management proficiency with the ability to effectively manage interactions with clients and ensure satisfaction (Mandatory skill).
- proven experience in direct client interaction, demonstrating confidence and clarity in communication with clients (Mandatory skill).
- demonstrated expertise in outbound marketing, capable of formulating and executing marketing strategies to drive sales growth (Mandatory skill).
- effective team leadership skills to guide and motivate a diverse sales team towards achieving objectives.
- competence in sales management, ensuring the drafting and execution of successful sales strategies.
- proficiency in account management, overseeing customer accounts to meet and exceed retention targets.
- exemplary communication skills necessary for negotiating deals and maintaining client relations effectively.
- strategic thinking ability for developing and implementing innovative sales strategies tailored to market demands.
Roles and Responsibilities
- manage and oversee outbound sales operations, ensuring the achievement of sales targets and KPIs.
- lead, train, and support the sales team in developing their abilities and reaching their potential.
- develop and implement effective sales strategies to maximize revenue and market penetration.
- maintain strong client relationships and oversee the CRM systems for optimization and client satisfaction.
- monitor and analyze sales metrics to identify areas for improvement and adjustment in strategies.
- collaborate with other departments to ensure a streamlined approach to sales and customer service.
- provide regular reporting and feedback to senior management regarding sales performance and market trends.
- ensure compliance with company policies and maintain ethical standards throughout sales operations.
Experience
- 4 to 6 years of experience in any BPO company.
- lead a team of around 10 to 15 people.
-
Only 24h Left: HR Recruiter- BPO
3 weeks ago
Delhi, Delhi, India Hiresquad Full timeJob DescriptionHiresquad Resources is looking for a dedicated HR Recruiter specializing in BPO lateral hiring to join our team. If you have a passion for connecting talent with opportunity and thrive in a fast-paced recruitment environment within the BPO industry, we encourage you to apply.You'll be responsible for the end-to-end recruitment process for...
-
SVP – Strategic BPO Partnerships
1 week ago
Delhi, Delhi, India Liberty Data Analytics Full timeAbout Liberty MutualAt Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.In business since 1912, and headquartered in Boston, today we are the fifth largest global property and casualty insurer based on 2022...
-
SVP – Strategic BPO Partnerships
3 weeks ago
Delhi, Delhi, India Liberty Data Analytics Full timeAbout Liberty MutualAt Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.In business since 1912, and headquartered in Boston, today we are the fifth largest global property and casualty insurer based on 2022...
-
Delhi, Delhi, India JindalX Full timeResponsibilities - Identify and generate leads through various channels such as cold calling networking referrals and online research - Conduct thorough needs assessments to understand clients business processes pain points and objectives - Develop and present customized BPO solutions tailored to clients specific requirements - Collaborate with...
-
Assistant Manager
4 weeks ago
Delhi, Delhi, India CHANEL Full timeCHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle CHANEL in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, CHANEL employs more than 32,000 people...
-
Assistant Manager
3 weeks ago
Delhi, Delhi, India Deloitte Full timeAssistant Manager GST Pre GST Advisory Delhi Indirect Tax
-
Assistant Manager
2 days ago
Delhi, Delhi, India Deloitte Full timeEducational and experience requirements Post-graduate preferably in any quantitative discipline such as Finance Engineering Mathematics Computer Science or Economics At-least 03 years of work experience in the areas of data analytics data management research and reporting etc Eager to learn new skills and technologies that enhance value to our...
-
Assistant Manager
3 weeks ago
Delhi, Delhi, India Deloitte Full timeTaxIndirect Tax Assistant ManagerYour potential unleashed India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders and organisations shaping the future of the region and indeed the world beyond At Deloitte your whole self to work ...
-
High Salary SVP – Strategic BPO Partnerships
3 weeks ago
Delhi, Delhi, India Liberty Data Analytics Full timeJob DescriptionAbout Liberty MutualAt Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.In business since 1912, and headquartered in Boston, today we are the fifth largest global property and casualty insurer...
-
Assistant Manager
4 weeks ago
Delhi, Delhi, India TÜV SÜD Full timePosition: Assistant Manager - Transmission LinesLocation: Mumbai/Bikaner, RajasthanKey Responsibilities (Mention responsibilities applicable to the position. Add rows if needed)Managing day-to-day operations : Overseeing the day-to-day operations of a company or organizationPlanning and strategizing : Planning and strategizing to achieve business...
