
BPO Training Specialist
3 hours ago
We are seeking an experienced professional to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development.
Key Responsibilities- Design and implement effective training programs for new and existing employees in the BPO sector.
- Conduct comprehensive training sessions and workshops to enhance the skills and productivity of staff.
- Evaluate the effectiveness of training programs and make necessary adjustments.
- Collaborate with team leaders to identify training needs and develop suitable content.
- Maintain accurate training documentation and track employee progress.
- Ensure compliance with industry standards during training.
- Facilitate onboarding processes for new hires to ensure a seamless transition into the organization.
- 9-13 years of experience in a training or managerial role within the BPO industry.
- Strong understanding of BPO operations and best practices.
- Excellent communication and presentation skills.
- Proficiency in creating engaging training materials and programs.
- Ability to assess training needs and implement effective strategies.
- Experience with e-learning platforms and instructional design.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a cohesive team.
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BPO Manager Training
2 weeks ago
Delhi, Delhi NCR, India Selectica International Solutions Full timeJob DescriptionDescriptionWe are seeking an experienced BPO Manager Training to lead our training initiatives and develop a highly skilled workforce. The ideal candidate will have a strong background in the BPO industry and a passion for training and development.Responsibilities- Design and implement training programs for new and existing employees in the...
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Bpo Operations Manager
2 days ago
Delhi, Delhi NCR, India beBeeCustomerSupport Full timeAre you a motivated and experienced leader looking for a new challenge? We have an exciting opportunity for a Bpo Team Lead to join our team.Bpo Team Lead Job DescriptionWe are seeking a highly skilled and results-driven Bpo Team Lead to manage a team of customer support specialists. As a Bpo Team Lead, you will be responsible for overseeing the day-to-day...
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BPO Quality Manager
2 weeks ago
Kolkata, Delhi NCR, India Selectica International Solutions Full timeJob DescriptionWe are seeking an experienced BPO Quality Manager to oversee our quality assurance processes. The ideal candidate will have a strong background in managing quality in BPO operations, ensuring that our service meets the highest standards.Responsibilities- Develop and implement quality assurance strategies and processes for BPO operations.-...
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BPO Quality Assurance Expert
4 days ago
Kolkata, Delhi NCR, India beBeeQuality Full time ₹ 80,00,000 - ₹ 1,00,00,000Job OverviewWe are seeking a seasoned quality assurance expert to oversee our BPO operations. The ideal candidate will have a strong background in managing quality processes and ensuring exceptional service delivery.Responsibilities:Develop and implement comprehensive quality strategies for BPO operations.Monitor and evaluate agent performance through...
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Product Consultant Opportunities
4 days ago
Delhi NCR, Delhi, India beBeeCustomer Full timeProduct Specialist OpportunityWe are seeking a skilled Product Specialist to join our International Voice Process team. This role is ideal for an individual with expertise in customer service and a background in the BPO industry.Key Responsibilities:Deliver high-quality customer support through a voice process.Act as a Product Specialist, guiding customers...
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Process Trainer-bpo
2 days ago
Delhi, India Looper Development Services Full time**Key Responsibilities**: Conduct training sessions for our customer service team to enhance their skills and knowledge. Develop training modules, materials, and assessments to ensure effective learning. Provide feedback and coaching to trainees to improve their performance. Keep up to date with industry best practices and incorporate them into training...
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Bpo Executive
4 days ago
Uttam Nagar, Delhi, Delhi, India V6 HR Services Pvt. Ltd. Full timeDear All, We are looking for **BPO Customer Services (Work from Office) **for one of our leading clients in **Uttam Nagar, New Delhi** Location. Work **experience around 1 years or Freshers can also apply**. All should have **experience in " BPO Customer Services with Good Communication Skills " and " Domestic BPO / Voice Process "** - Designation**:BPO...
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Trainer(Bpo)
4 days ago
Delhi, India looper development Services privet limited Full timeA trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice,...
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Process Trainer-bpo
2 days ago
New Delhi, India Looper Development Services Full time**Job Summary**: **Key Responsibilities**: - Conduct training sessions for our customer service team to enhance their skills and knowledge. - Develop training modules, materials, and assessments to ensure effective learning. - Provide feedback and coaching to trainees to improve their performance. - Keep up to date with industry best practices and...
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Zuora Trainings
3 days ago
Delhi, Delhi, India Overture Rede Full timeThis is a remote position ZUORA Training Specialist Job Type Freelance Mode Remote Duration Project-Based Experience 10 years Job Role We are looking for a Zuora Training Specialist to design deliver and enhance training modules for end-users administrators and technical teams The ideal candidate will ensure smooth adoption of Zuora...