BPO Quality Assurance Expert

Job DescriptionWe are seeking an experienced BPO Quality Manager to oversee our quality assurance processes. The ideal candidate will have a strong background in managing quality in BPO operations, ensuring that our service meets the highest standards.Responsibilities- Develop and implement quality assurance strategies and processes for BPO operations.-...

Job DescriptionThe BPO Assistant Manager Quality will be responsible for overseeing the quality assurance processes within the BPO team, ensuring that service levels are met and exceeded. This role requires a strong focus on continuous improvement and the ability to effectively manage a team.Responsibilities- Monitor and evaluate call quality and customer...

**Roles and Responsibilities** Need to have specialization in written & spoken English - Willingness to work in24x 7 work environment - Good Knowledge of Audit and Evaluation function - Analytical bent of mind having Knowledge of Seven Quality tools - Understanding of the Business situation and capability to address issues Conduct Transaction quality...

Quality Assurance ManagerThe Quality Assurance Manager will oversee the quality assurance processes within a team, ensuring service levels are met and exceeded. This role requires a strong focus on continuous improvement and the ability to effectively manage a team.Main ResponsibilitiesMonitor and evaluate call quality and customer interactions to ensure...

Job Description:This role involves providing technical expertise and mentorship in quality assurance, ensuring alignment with emerging technologies.The position is responsible for automating test scenarios and developing solutions to enhance business functionality.It applies a comprehensive understanding of testing methodologies and principles to design,...

Job Title: Senior Quality Assurance Engineer IIThis is a challenging role for an experienced Senior Quality Assurance Engineer to drive the quality of our software products. We are seeking an expert in manual and automated testing approaches, with experience in automation framework development for Web applications.

Hiring an experienced Quality Assurance Specialist for a challenging international BPO voice process is our top priority.Job DescriptionConduct thorough quality monitoring of calls, adhering to established quality standards and operational procedures.Provide constructive feedback to agents to enhance their performance and improve the customer...

Are you young, dynamic and great at what you do? Well, we are hiring!If you believe in challenging your limits to produce exceptional work, we offer boundless, long-term career opportunities and a great work environment. Web Content Quality Assurance Subject Matter Expert **Designation: Web Content Quality Assurance Subject Matter Expert** **Role...

Job OverviewWe are seeking a Senior Quality Assurance Specialist with extensive experience in both manual and automation testing.The ideal candidate will be a certified professional who is adept at working in Agile environments and has a strong background in creating and executing test scripts.Key Responsibilities:Perform and oversee manual and automation...

Job OverviewAs an Apprentice in Quality Assurance (QA), you will play a vital role in ensuring the smooth operation of our organization.Assist in the preparation, issuance, and control of Standard Operating Procedures (SOPs), Best Management Practices (BMRs), and regulated documents to maintain compliance with regulatory requirements.Support the...