Global Process Associate for Airline Operations
1 week ago
About IGT Solutions
IGT Solutions is a dynamic and forward-thinking organization dedicated to delivering exceptional services in the airline industry. As a leading provider of innovative solutions, we are committed to fostering a culture of excellence and customer satisfaction.
Salary Information
The salary range for this position is between ₹3,50,000 to ₹5,00,000 per annum, depending on experience. This figure is based on national averages and may vary according to individual qualifications and performance.
Job Description: Global Process Associate for Airline Operations
This role plays a vital part in supporting various administrative and operational functions within the airline process. Key responsibilities include:
- Processing ticket bookings, cancellations, and changes while ensuring accurate entry of passenger information and fare details.
- Addressing passenger inquiries and resolving issues related to bookings, flight schedules, and service requests.
- Maintaining accurate records of transactions and generating reports as required by management.
- Interfacing with customers, clients, and vendors, and escalating areas of concern to the appropriate supervisory staff.
Required Skills and Qualifications
To succeed in this role, candidates should possess excellent communication skills, have relevant work experience (0.6-4 years), and hold a graduate degree. Freshers or experienced individuals can apply.
Benefits
We offer an inclusive work environment that values diversity and promotes equal opportunities for all employees. Our policy ensures that everyone has an equal chance to contribute and grow within the organization.
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