Global Mobility Operations Associate

4 days ago

Bengaluru, Karnataka, India Publicis Re:Sources Full time

At Publicis Re:Sources, we are seeking a skilled Global Mobility Operations Associate to join our team. This role is an exciting opportunity to contribute to the success of our organization and help shape the future of global mobility.

About Us

We are a leading provider of global mobility solutions, with a strong presence in over 100 countries. Our team of experts works closely with clients to deliver tailored solutions that meet their unique needs.

The successful candidate will be responsible for supporting our Global Mobility Operations team, ensuring timely and accurate delivery of services. Key responsibilities will include:

  • Providing comprehensive assistance to the Global Mobility Operations team, encompassing tasks related to diverse mobility projects, assignments, initiations, preparation of travel letters, updating trackers, billing activities, and other operational duties.
  • Preparing various documents for tax calculations, cost estimate, deregistration, tax form reviews, place holders, and payroll files for taxable fringe benefits calculations.
  • Managing the coordination with external vendors for various global mobility activities, including initiating tax briefings, tax return processing, tax equalization, shadow payroll services, and obtaining certificate of coverage supports.
  • Management of centralized inboxes, responding to queries, and delegating complex queries to the appropriate team members.
  • Assisting in the collection, organization, and maintenance of global mobility data, conducting data analysis to facilitate informed decision-making processes.
  • Maintaining records and documentation pertaining to operational activities, including the creation of process maps, run books, standard operating procedures (SOPs), workflow charts (using tools like Visio), and other documentation.
  • Collaborating closely with other operations team members and regional counterparts across EMEA, India, Europe, APAC, and North America to ensure seamless execution of processes and timely resolution of issues.
  • Supporting various global mobility projects, ensuring timely completion of assigned deliverables by coordinating tasks and tracking project progress.

In order to succeed in this role, you will need:

  • Exposure to working in a high-volume SLA-driven Global mobility shared service model.
  • Bachelor's degree with minimum 3 years of core experience in executing global mobility processes in a corporate environment.
  • Exposure to mobility and case management tools like Workday, People Soft, Topia, or other related tools.
  • Understanding the fundamentals of entry procedures, employment regulations, compliance protocols, and tax obligations for remote work arrangements across different global regions for corporate employees.
  • Strong command of verbal and written communication skills in English.
  • Intermediate Microsoft Excel and other Microsoft tools.
  • Strong Organizational skills with attention to detail.
  • Ability and willingness to work in a globally distributed team and with stakeholders while maintaining strong professional relationships with a focus on employee satisfaction.

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. The salary range for this position is between $60,000 and $80,000 per year, depending on qualifications and experience.

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