Travel Process Associate

4 days ago


Bengaluru, Karnataka, India IGT Solutions Full time

**Job Summary:**

The Travel Process Associate for Airline Operations plays a crucial role in supporting administrative and operational functions within the airline process. This position involves ensuring efficient handling of passenger services, ticketing, reservations, and flight operations while maintaining high standards of customer service.

**Key Responsibilities:**

  • Process ticket bookings, cancellations, and changes with accuracy.
  • Address passenger inquiries and resolve issues related to bookings, flight schedules, and service requests in a timely manner.
  • Maintain accurate records of transactions and generate reports as required by management.
  • Interface with customers, clients, and vendors, and escalate areas of concern to the appropriate supervisory staff.

**Benefits and Opportunities:

This role offers an excellent opportunity for individuals with 0.6-4 years of experience to develop their skills in a dynamic and fast-paced environment. With a strong focus on customer service, this position is ideal for those who enjoy working in a team-oriented setting and are eager to take on new challenges.

We offer a competitive estimated salary range of ₹250,000 - ₹450,000 per annum, based on qualifications and experience. IGT Solutions provides a comprehensive benefits package, including opportunities for growth and development, to its employees.



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