Customer Service Representative
7 days ago
IGT Solutions is seeking a skilled Customer Service Representative to support our Airline Operations team. As a key member of our team, you will be responsible for ensuring seamless passenger experiences through efficient handling of ticket bookings, cancellations, and changes.
Key Responsibilities- Process passenger transactions with accuracy and attention to detail.
- Address passenger inquiries and resolve issues related to bookings, flight schedules, and service requests.
- Maintain accurate records of transactions and generate reports as required by management.
We are a dynamic organization dedicated to delivering exceptional customer service. Our team members are passionate about providing personalized support to ensure that every interaction is a positive experience.
What We Offer- A competitive salary: ₹250,000 - ₹400,000 per annum
- An opportunity to work in a collaborative environment with a talented team
- Ongoing training and development to enhance your skills and knowledge
To succeed in this role, you will require:
- Excellent communication and problem-solving skills
- Experience working in a customer-facing role (0-4 years)
- A graduate degree or equivalent qualification
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