Customer Service Representatives

3 weeks ago


Bengaluru, Karnataka, India IGT Solutions Full time

IGT Solutions is expanding its team of professionals who can deliver exceptional customer service. We are currently seeking experienced Customer Service Representatives to join our airline operations department.

We offer a competitive salary of ₹2,00,000 - ₹3,50,000 per annum, commensurate with experience.

As a Customer Service Representative, you will be responsible for providing top-notch support to our passengers by resolving their queries and addressing their concerns in a timely and professional manner.

Key Responsibilities:

  • Ticket Processing: Process ticket bookings, cancellations, and changes accurately and efficiently.
  • Passenger Support: Address passenger inquiries and resolve issues related to bookings, flight schedules, and service requests.
  • Record Keeping: Maintain accurate records of transactions and generate reports as required by management.

Eligibility Criteria:

  • Experience: 0-4 years
  • Qualification: Graduate freshers or experienced candidates can apply.
  • Excellent communication skills

At IGT Solutions, we strive to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.



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