Marathi/ Malayalam Language Customer Service Professional

1 week ago


Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 1,50,000 - ₹ 28,00,000
Customer Service Representative

We are seeking a skilled and customer-focused representative to join our team.

  • Key Responsibilities:
  • Provide exceptional service to customers via phone, email, or chat.
  • Address customer queries, complaints, and requests in a timely and effective manner.
  • Communicate product information, troubleshoot issues, and guide customers through the resolution process.
  • Document customer interactions, feedback, and complaints in the CRM system.
  • Follow up with customers to ensure their issues have been resolved to their satisfaction.
  • Work with cross-functional teams to address complex customer concerns and escalate issues when needed.
  • Maintain a positive and professional attitude while handling customer interactions.
  • Process customer orders, refunds, and exchanges as required.
  • Promote additional products or services based on customer needs.
  • Ensure adherence to service standards.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and familiarity with CRM systems.
Benefits
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


  • Gurgaon, Haryana, India Wsne Consulting Full time

    Job DescriptionKey Responsibilities:- Provide exceptional customer service to Marathi or Malayalam-speaking customers via phone, email, or chat.- Address customer queries, complaints, and requests, ensuring timely and effective resolution.- Communicate product/service information, troubleshoot issues, and guide customers in the resolution process in their...


  • Gurgaon, Haryana, India Policybazaar Full time ₹ 25,50,000 - ₹ 35,00,000 per year

    Job Title:Customer Support Executive Tamil & Malayalam ProcessJob Location: GurgaonJob Type: Full-timeJob Description:We are looking for Customer Support Executives proficient in Tamil and Malayalam to handle customer queries, provide product/service information, and resolve issues efficiently. The role requires excellent communication skills, patience, and...


  • Gurgaon, Haryana, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service RepresentativeThis role is for a customer-facing professional who will primarily focus on managing customer queries and promoting products/services. The ideal candidate will be responsible for outbound calling, providing advisory services, and ensuring customer satisfaction through professional and empathetic communication.Key...


  • Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 7,00,000 - ₹ 12,50,000

    Job Title: Customer Service Professional">This is a role that plays a pivotal part in ensuring customer satisfaction and loyalty. As the primary point of contact, you will be instrumental in delivering a seamless experience throughout the customer journey.">The key responsibilities of this position include handling customer inquiries, resolving issues, and...


  • Gurgaon, Haryana, India Policybazaar Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Urgently Hiring for Customer ServiceRequired Language: Tamil, Kannada & MalayalamInterested candidates can share their resume to Location: GurugramRole & responsibilitiesWhat would be the roles and responsibilitiesProviding complete information about the product to the customer.Solving all product or service related issues of the customers.Preparing the...


  • Gurgaon, Haryana, India USHA International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Key ResponsibilitiesHandle incoming customer complaint calls and resolve or log issues effectively.Make outbound calls to follow up on customer concerns or satisfaction levels.Accurately log all calls, complaints, resolutions, and follow-ups in the customer service application or CRM.Clarify and resolve customer issues or escalate unsolved matters to the...

  • Customer Service

    2 weeks ago


    Gurgaon, Haryana, India Health Click Away Full time ₹ 25,000 - ₹ 30,000 per year

    *Job Description – Customer Service / Support Executive***Location:** [Gurgoan}**Department:** Services & Support**Reporting To:** Service/SupportManager**About Health Click Away (HCA)**Health Click Away is a complete health & fitness solution platform offering expert guidance from certified fitness, yoga, and nutrition coaches. We are committed to...

  • Customer Service

    1 week ago


    Gurgaon, Haryana, India Health Click Away Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionPowered by Artificial Intelligence, Health Click Away is the 'smartest' health and fitness app on iOS. It tracks your calories and helps you lose weight, while also learning your activities and meal patterns to suggest lifestyle changes for lifelong fitness. The app provides a unique and tailored experience by considering your lifestyle...


  • Gurgaon, Haryana, India Transcom Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and Responsibilities* Handle customer inquiries, complaints, and feedback via phone, email, or chat.* Resolve customer issues in a timely and professional manner to ensure high levels of customer satisfaction.* Maintain accurate records of all interactions with customers using CRM software.* Escalate complex issues to senior team members or supervisors...


  • Gurgaon, Haryana, India Colt Technology Services Full time

    Colt provides network voice and data centre services to thousands of businesses around the world allowing them to focus on delivering their business goals instead of the underlying infrastructure Job ID 34781Location Gurgaon Bangalore Function Chief Operations OfficeRole purposeGerman Language Services Administrators engage directly with customers and...