
Marathi/ Malayalam Language|| Customer Service
5 days ago
Key Responsibilities:
- Provide exceptional customer service to Marathi or Malayalam-speaking customers via phone, email, or chat.
- Address customer queries, complaints, and requests, ensuring timely and effective resolution.
- Communicate product/service information, troubleshoot issues, and guide customers in the resolution process in their native language.
- Document customer interactions, feedback, and complaints in the CRM system.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Work with cross-functional teams to address complex customer concerns and escalate issues when needed.
- Maintain a positive and professional attitude while handling customer interactions.
- Process customer orders, refunds, and exchanges as required.
- Promote additional products or services when appropriate based on customer needs.
- Ensure adherence to company policies, procedures, and service standards.
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Multilingual Customer Support Specialist
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Customer Support Professional
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Gurgaon, Haryana, India Ienergizer Full time ₹ 30,000 per yearIenergizer is Hiring For Tamil speaking associates Salary - 30K CTCDear Applicant,Exciting opportunities and well defined career at Ienergizer Gurugram.....Ienergizer is one of the leading BPO of India and we are providing worldwide facilities to our staff.We are hiring Regional Language Associates( Malayalam) so quickly come and Grab the opportunityNumber...
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International Customer Service
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Customer Service Executive
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Customer Service Representative
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