Customer Service Executive

2 days ago

Gurgaon, Haryana, India The Millennium School Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Job Title: Customer Service Executive (Pre-Sales)

Responsibilities:

  1. Engage with potential B2B customers to understand and address their inquiries.

  2. Provide comprehensive information about products or services, addressing customer concerns.

  3. Collaborate closely with the sales team to qualify leads and seamlessly transfer them to the appropriate sales manager.

  4. Maintain an in-depth knowledge of products/services to effectively communicate value propositions.

  5. Respond promptly to customer inquiries with a strict focus on turnaround time (TAT) through various communication channels (phone, email, chat).

  6. Update customer interactions and comments in the system for efficient record-keeping.

  7. Collaborate with cross-functional teams to enhance and optimize the overall customer experience.

Preferred candidate profile

. Excellent communication and interpersonal skills in both English & Hindi languages.

  1. Strong problem-solving abilities and a customer-centric approach.

  2. Familiarity with CRM or similar software and basic computer skills.

  3. Ability to thrive in a fast-paced environment and adapt to changes.

  4. Previous experience in customer service or pre-sales is advantageous.

  5. Positive attitude, enthusiasm, and a proactive willingness to learn.

  6. Graduation or equivalent degree/certification required.

  • Customer Service Associate

    2 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,49,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

  • Executive - Customer Care (1-5 Yrs) Gurgaon/gurugram (after-sales/customer Service)

    4 weeks ago

    Gurgaon, Haryana, India MannuBhai Service Expert Full time

    We re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly -...

  • Customer Service Executive

    20 hours ago

    Gurgaon, Haryana, India Orbitsys Technologies Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionOrbitsys Technologies Pvt Ltd, a prominent DMS-CRM company headquartered in India, with a subsidiary office in Canada, specializes in crafting tailored Dealer Management Systems for automotive businesses. Established in 1995, Orbitsys offers comprehensive services including the development, hosting, and support of software systems designed...

  • Customer Service Executive

    13 hours ago

    Gurgaon, Haryana, India IGT Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Service Executive - Voice/Email ProcessCompany: IGT SolutionsLocation: GurgaonAbout IGT Solutions: IGT Solutions is a global leader in providing integrated BPM, Technology and Digital Services and Solutions to the Travel, Hospitality and Retail industries. We are committed to fostering a challenging, dynamic, and rewarding work environment for our...

  • Customer Service Executive

    6 days ago

    Gurgaon, Haryana, India IGT Solutions Full time ₹ 2,40,000 - ₹ 2,88,000 per year

    Customer Service Executive - Email Process at IGT Solutions (Gurgaon)Company: IGT Solutions (A Next-Gen Customer Experience Company)Location: Gurgaon, IndiaEmployment Type: Full-timeAbout IGT Solutions:IGT Solutions is a global leader in providing integrated BPM (Business Process Management), Technology, and Digital Services & Solutions. We partner with the...

  • Customer Service Executive

    2 days ago

    Gurgaon, Haryana, India 1point1 Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description Description We are seeking a motivated and customer-oriented Customer Service Executive to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries and resolving issues efficiently. ResponsibilitiesHandle customer inquiries and provide accurate information...

  • Customer Service Executive

    2 days ago

    Gurgaon, Haryana, India CBRE Global Workplace Solutions (GWS) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are hiring Customer Service Executives to handle inbound call support.Requirements:• Excellent communication skills (English – verbal & written)• Strong customer service orientation• Proficiency in MS Excel• Ability to manage inbound queries with professionalism and accuracyLocation: GurgaonShift: RotationalExperience: Fresher/ExperiencedIf...

  • Customer Service Executive

    2 weeks ago

    Gurgaon, Haryana, India PurpleDrone Supplychain Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionPurpleDrone Supplychain Solutions specializes in providing warehousing solutions, cross-dock centers, last-mile delivery, and reverse pick-up services to a diverse clientele in the logistics industry. The company offers proprietary consultancy services to clients seeking solutions to their logistics problems, ensuring personalized...

  • Customer Care Executive

    19 hours ago

    Gurgaon, Haryana, India Cubnet Service Full time ₹ 3,60,000 - ₹ 4,32,000 per year

    Customer Support ExecutiveRequirements:Any Fresher graduate can applyExcellent communication Skill & Team playerGood thought process & Analytical skillOnly Immediate joiner5 days working, WFOrotational shifts & offsCTC- 30k CTCLoc: Gurgaon

  • Customer Service Executive

    2 days ago

    Gurgaon, Haryana, India Pratapgarh Farms & Resorts Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Marketing Executive shall be responsible for communicating with guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservation system.Will be required to create and maintain reservation records along with email and cell phone data of all our customers. Shall understand and communicate the...