Customer Service Representative for E-commerce Operations
7 hours ago
At J D Incorporation | thebakingtools, we're seeking a highly skilled Customer Service Representative to join our team in delivering exceptional customer care and managing e-commerce website listings.
About Our CompanyWe are a leading e-commerce site for quality baking tools, renowned for great customer service and seamless shopping experiences. As a valued member of our team, you will be working closely with our team to ensure smooth operations and provide top-notch support to our customers.
Job SummaryThis is a full-time position that requires strong communication skills, experience in customer service or e-commerce, and proficiency in Hindi and English. You will be responsible for handling customer calls professionally, managing and updating product listings, providing quick chat support, and ensuring customer satisfaction.
Key Responsibilities:- Handle customer calls professionally and provide timely resolutions.
- Manage and update product listings on our e-commerce platform.
- Provide quick chat support to resolve customer queries.
- Ensure customer satisfaction through prompt and courteous responses.
- Graduate in any field.
- Fluent in Hindi and English.
- Strong communication skills.
- Experience in customer service or e-commerce is a plus.
- Computer and e-commerce platform skills.
- A competitive salary of ₹9,000 - ₹10,000 per month.
- Performance-based bonuses and yearly incentives.
- A dynamic work environment with opportunities for growth and development.
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