Operations Manager B2B E-commerce

11 hours ago


Delhi, Delhi, India Wonderchef Home Appliances Pvt Ltd. Full time
Job Summary

We are seeking a highly motivated and detail-oriented professional to join our E-Commerce team as an Operations Manager - B2B. The role requires managing and streamlining B2B operations, ensuring timely delivery of products, maintaining accurate records, and enhancing customer satisfaction.

About the Company

Chef Sanjeev Kapoor is the brand ambassador and the face of Wonderchef Home Appliances Pvt Ltd., a leading brand of kitchen appliances and cookware in India. The company has a professionally driven organization funded by multiple Private Equity Investors.

Key Responsibilities:
  • Order Processing & Fulfillment: Manage the end-to-end B2B order processing lifecycle, from order receipt to final delivery.
  • Client Relationship Management: Serve as the point of contact for B2B clients, addressing inquiries, resolving issues, and maintaining long-term relationships.
  • Inventory Management: Work closely with the inventory team to ensure product availability for B2B orders.
  • Data Analysis & Reporting: Analyze operational data to identify bottlenecks and recommend improvements.
  • Process Optimization: Continuously evaluate and improve B2B operations processes to enhance efficiency and accuracy.

The ideal candidate will have a strong background in operations, a proactive mindset, and experience in handling B2B processes within the E-Commerce domain. We offer a competitive salary range of ₹8-12 lakhs per annum based on qualifications and experience.

Requirements:
  • Bachelor's degree in Business Administration, Supply Chain, Operations, or related field.
  • 3-5 years of experience in operations, preferably in a B2B E-Commerce setup or related field.
  • Strong understanding of B2B operations and E-Commerce processes.

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented professional looking for a challenging role, please apply.


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