E-commerce Website Operations Specialist

2 days ago


Delhi, Delhi, India Laromani Full time
Job Description

At Laromani, we are seeking an experienced E-commerce Website Operations Specialist to join our team in New Delhi. This is a full-time on-site role that requires the daily management and optimization of our Shopify website to enhance customer experience and drive online sales.

Key Responsibilities:
* Ensure the website content remains up-to-date, including text, banners, featured collections, bestselling items, and navigation.
* Create product catalogues for the website, featuring high-quality images that meet Shopify guidelines.
* Manage and execute collection launches while troubleshooting backend errors on the website.
* Oversee inventory levels, update stock status, and manage backorders efficiently.
* Process orders timely, tracking updates, and handle returns or exchanges professionally.
* Utilize Shopify's analytics tools to track key performance indicators (KPIs), such as sales, traffic, and conversion rates, providing regular reports to stakeholders.
* Coordinate with marketing teams for day-to-day activities and develop strategies to improve landing pages' performance.
* Implement SEO best practices for product listings, content, and site structure to boost search engine rankings.
* Stay updated with emerging technologies and industry trends, applying them to operations and activities effectively.
* Possess strong knowledge of e-commerce best practices, Adobe Photoshop & Illustrator, and Shopify platform management since 2-3 years.

Requirements:
* Proficiency in Shopify platform management and Adobe Creative Suite.
* Strong creative visualisation skills to create engaging banners and maintain overall website aesthetics.
* Experience in website maintenance, optimisation, and digital marketing strategies.
* Excellent attention to detail, organisational skills, and working knowledge of Shopify coding and application development.
* Salary: ₹800,000 - ₹1,200,000 per annum, depending on experience.
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