Operations Manager

14 hours ago


Delhi, Delhi, India Wonderchef Home Appliances Pvt Ltd. Full time

About Wonderchef Home Appliances Pvt Ltd.: A leading brand of kitchen appliances and cookware in India, known for innovation, quality, and design. Chef Sanjeev Kapoor is the brand ambassador.

Estimated salary: ₹ 800000 - ₹ 1200000 per annum.

Job Description:

We are seeking an Operations Manager to manage and streamline B2B operations, ensuring timely delivery of products, maintaining accurate records, and enhancing customer satisfaction.

  • Key Responsibilities:
  • - Manage end-to-end B2B order processing lifecycle, from order receipt to final delivery.
  • - Coordinate with supply chain, warehouse, and logistics teams to ensure timely order dispatch and delivery.
  • - Serve as point of contact for B2B clients, addressing inquiries, resolving issues, and maintaining long-term relationships.
  • - Work closely with inventory team to ensure product availability for B2B orders.
  • - Analyze operational data to identify bottlenecks and recommend improvements.
  • - Prepare and present regular operational performance reports to management.

Required Skills & Qualifications:

- Bachelor's degree in Business Administration, Supply Chain, Operations, or related field. MBA/PGDM is a plus.

- 3-5 years of experience in operations, preferably in a B2B E-Commerce setup or related field.

Benefits:

The ideal candidate will have strong analytical skills, problem-solving mindset, and ability to handle escalations effectively. Strong communication and interpersonal skills are also essential.


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