Client Engagement Specialist

2 days ago


Thrissur, Kerala, India beBeeEngagement Full time ₹ 42,00,000 - ₹ 64,00,000

Job Summary:

The Client Engagement Specialist will play a pivotal role in cultivating strong relationships with clients, driving lead generation, and fostering business growth through strategic customer engagement.

Key Responsibilities:

  • Cultivate rapport with clients via outbound and inbound tele-calling to generate leads and build lasting connections.
  • Effectively communicate company offerings and services to prospective customers.
  • Manage a database of client information and track interactions for follow-up purposes.
  • Collaborate with sales and marketing teams to achieve business objectives.
  • Convert leads into opportunities through adept communication and persuasion skills.
  • Deliver exceptional after-sales support to reinforce client loyalty.
  • Maintain accurate records of calls, leads, and conversions for reporting purposes.

Requirements:

  • Graduate degree or equivalent experience in a related field (Marketing/Finance).
  • Exceptional verbal communication skills with fluency in English, Hindi, and regional languages.
  • Excellent listening, persuasion, negotiation, and goal-driven skills.
  • Strong self-motivation and ability to work under targets.
  • Proficiency in CRM tools, MS Office, and reporting software.
  • Customer-centric approach and positive attitude.


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