Senior Client Engagement Specialist

2 days ago

Thrissur, Kerala, India beBeeMarketing Full time ₹ 60,00,000 - ₹ 1,20,00,000
Client Servicing Role

We are seeking a seasoned Client Servicing Executive to join our team. As a key member of our sales and account management team, you will play a vital role in building and maintaining strong client relationships.

Key Responsibilities:
  • Client Liaison: Serve as the primary point of contact between our organization and clients, ensuring seamless communication and effective collaboration.
  • Business Objectives: Understand and translate client business objectives into tailored marketing strategies that drive results.
  • Campaign Management: Oversee end-to-end client servicing, including campaign briefings, execution, reporting, and performance reviews.
  • Team Collaboration: Work closely with internal teams to deliver high-quality campaigns on time, leveraging expertise in media, creative, strategy, and operations.
  • Relationship Building: Foster strong relationships with existing clients while identifying opportunities for upselling and cross-selling.
  • New Business Development: Participate in pitches, proposal creation, and presentations to support new business growth.
  • Account Management: Ensure timely collection of payments and manage account profitability.
  • Industry Insights: Stay updated on industry trends, competitor activities, and digital/advertising innovations to provide strategic recommendations.
Requirements:
  • Bachelor's degree in Marketing, Business, Communications, or related field.
  • 2–5 years of experience in client servicing/account management with an advertising/creative/digital agency.
  • Hands-on agency sales/business development experience.
  • Strong communication, presentation, and negotiation skills.
  • Ability to manage multiple clients and projects simultaneously under tight deadlines.
  • Strong understanding of digital marketing, advertising campaigns, and media planning.
  • Excellent relationship-building and problem-solving skills.

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