Customer Experience Representative

2 days ago


Gurgaon, Haryana, India IGT Solutions Full time

About IGT Solutions

We are a next-gen customer experience (CX) company, delivering AI-led transformative experiences for innovative brands.

Key Responsibilities:

  • Manage inbound calls with exceptional customer care support
  • Respond to customer inquiries regarding travel and airlines
  • Prioritize email responses in the back office

Preferred Candidate Profile

  • Undergraduate with 1 year of customer service experience or Graduate with at least 6 months experience

Benefits Package

  • Attractive incentives for hard work
  • Rotational shifts and off days for better work-life balance
  • Transport facility and one-side transport assistance

Job Details

  • Full-time, permanent position in the Customer Success division
  • Role classification: Customer Success
  • Qualifications: Any undergraduate degree

Salary Range: $50,000 - $60,000 per annum, depending on location and experience



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