Relationship Builder

3 days ago

Mumbai, Maharashtra, India beBeeStrategic Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Account Manager-B2B Fintech

 

  • Experience: 3+ years in account management, customer success, or a similar role within a SaaS/PaaS company.

 

About the Role:

We are seeking an experienced Account Manager to strengthen our client relationships, drive business growth and ensure exceptional customer success. If you have a passion for relationship management, experience in SaaS/PaaS and a strong understanding of the BFSI industry, you could be a great fit for this role.

 

Key Responsibilities:

• Client Relationship Management: Build and nurture long-term strategic relationships with key clients.

• Revenue Growth & Retention: Drive renewals, upsells and product adoption to maximize customer lifetime value.

• Customer Success & Issue Resolution: Address client concerns promptly, ensuring seamless product usage and satisfaction.

• Cross-functional Collaboration: Work closely with Sales, Product and Customer Success teams to deliver tailored solutions.

• Market & Industry Insight: Stay updated on BFSI trends to proactively identify opportunities for client growth.

 

What We're Looking For:

• Experience: 3+ years in account management, customer success, or a similar role within a SaaS/PaaS company.

• Industry Knowledge: Strong understanding of BFSI (Banking, Financial Services and Insurance).

• Skills: Excellent communication, negotiation and problem-solving abilities.

• Mindset: Customer-first approach with the ability to thrive in a fast-paced startup environment.

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