Client Relationship Manager

2 weeks ago

Vizag, Andhra Pradesh, India beBeeServicing Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Client Servicing SpecialistThis role involves managing client relationships, understanding their requirements, and delivering high-quality solutions that meet their expectations.Responsibilities:
  1. Develop and maintain strong relationships with clients by serving as the primary point of contact for their needs, inquiries, and concerns.
  2. Gather and analyze client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects.
  3. Liaise between clients and internal teams to ensure smooth execution of projects while meeting client expectations and deadlines.
  4. Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
  5. Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness and achieve desired outcomes.
  6. Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships.
Requirements:
  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
  • 1–2 years of experience in an advertising or marketing agency environment.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with the ability to build and deliver engaging client presentations.
  • Proficient in MS Office tools, including Word, Excel, and PowerPoint.
  • Highly organized with strong attention to detail.
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.

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