Career Opportunities in US Voice Process Customer Service

Job Title: Voice Process AssociateJob Description:We are seeking experienced and skilled professionals to support our US-based clients in a voice process role. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

Customer Service Representative OpportunityHiring for a Customer Service Associate - International Voice Process position. This role involves handling customer inquiries and issues via phone, providing accurate and timely information on products and services, troubleshooting technical issues, and meeting customer satisfaction targets.Requirements:Excellent...

Secure Your Career as a Claims Management ProfessionalWe are seeking an experienced and skilled individual to join our team as a Claims Management Specialist.The successful candidate will be responsible for managing cashless insurance claims efficiently and accurately, ensuring timely closure to policyholders and seamless coordination with insurance...

Job Title: Voice Operations LeadWe are seeking a seasoned professional to lead voice-based operations teams.About the Role:Oversee daily delivery and performance metrics (AHT, CSAT, FCR, SLA) across multiple teams and projects.Manage KPIs and ensure Service Level Agreement adherence, supervising Team Leads, Trainers, and QAs.Collaborate with clients and...

Customer Service RepresentativeWe are seeking a motivated and skilled professional to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer support via various communication channels including chat, email, and phone callsRespond promptly to inquiries and resolve issues efficiently ensuring a positive experience...

Job OverviewWe are seeking a seasoned Quality Assurance Specialist to drive excellence in international voice processes.Main ResponsibilitiesDevelop and implement quality strategies to enhance transaction accuracy and delivery.Manage quality metrics and client-related Key Performance Indicators (KPIs).Evaluate the effectiveness of interventions and identify...

Job Title: International Customer SupportWe are seeking a highly skilled and experienced individual to join our team as a Voice Process Associate. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and making a difference in the lives of our US-based clients.The successful candidate will have excellent...

Job Opportunity:Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer service and resolving inquiries in a timely manner.Key Responsibilities:Respond to customer inquiries via phone calls,...

Job Description:">We are seeking a highly motivated and experienced customer service professional to join our team as an Account Resolution (AR) Caller. As an AR Caller, you will be responsible for providing top-notch customer service support via phone calls, ensuring that customer inquiries are resolved at the first point of...

We are a leading recruitment partner for various reputed MNCs and Indian Corporates engaged in multiple sectors across India. With over a decade of experience, we are now seeking highly skilled professionals to join our team.Below are the available positions:Solutions Consultant - InsuranceSenior Manager - Mortgage TransitionTransition Manager - BankingRTR -...