Senior Technical Support Specialist

2 weeks ago


Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Helpdesk Manager Role Summary

The Helpdesk Manager is responsible for overseeing and mentoring helpdesk staff to ensure they have the necessary training and resources to effectively support applicants/individuals.

This role ensures the delivery of high-quality technical, functional, and operational support services to applicants/individuals. The Helpdesk Manager assists in the development and implementation of efficient helpdesk SOPs/workflows to improve response times and service quality.

Key Responsibilities:

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