Advanced Technical Support Professional

1 week ago


Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000
Job Description

As a key player in our organization, you will be responsible for delivering exceptional support and service to our clients.

  • Provide technical assistance for various platforms including Zendesk, ServiceNow, Freshdesk, Salesforce, Asana, and Slack.
  1. Collaborate with team members to resolve client issues efficiently.
  2. Maintain accurate documentation of support processes and client interactions.
Required Skills and Qualifications
  • Proficiency in Zendesk is essential.
  • Experience with ServiceNow is highly valued.
  • Familiarity with Freshdesk is desirable.
  • Experience with Salesforce is required.
  • Experience using Asana and Slack is necessary.
Key Responsibilities

This role requires individuals who can work effectively in a fast-paced environment and have strong problem-solving skills.



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