Technical Customer Support Lead
4 days ago
• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes
• Excellent written and verbal communication skills, with the ability to convey technical concepts clearly and professionally
• Highly organized and able to manage multiple priorities in a fast-paced, dynamic environment
• Strong analytical skills with intermediate to advanced proficiency in Excel; experienced in working with large data sets to identify trends and resolve complex issues
• Skilled at identifying root causes and structuring logical, data-backed recommendations for operational improvements
• Detail-oriented with a commitment to accuracy, quality, and data security
• Comfortable working cross-functionally and across time zones, with partial overlap with US business hours
• Intermediate understanding of technical systems, APIs, and SQL
• Experience working with support ticketing systems such as Jira Service Desk; reporting and project configuration experience is a plus
• Familiarity with customer invoicing, billing, or finance operations in a SaaS or B2B environment is preferred
• 5 to 7 years of experience in SaaS technical support, customer operations, or similar project focused rolesIf interested kindly share your updated CV to reach out to me in WhatsApp for more details:
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Technical Customer Support Lead
4 weeks ago
Chennai, Tamil Nadu, India Canvendor Full time#Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: Chennai Experience: 5+ Years Notice period: Immediate to 30days Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements:• Self-motivated and proactive, with a strong sense of ownership and a passion for improving...
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Technical Customer Support Lead
3 weeks ago
Chennai, Tamil Nadu, India Canvendor Full time#Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 1 WeekSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements:• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer...
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Technical Customer Support Lead
3 weeks ago
Chennai, Tamil Nadu, India Canvendor Full time#Urgent_Opening_for Canvendor #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai | Location: Chennai Experience: 5+ Years Notice period: Immediate to 1 Week Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA #Key_Requirements : • Self-motivated and proactive, with a strong sense of ownership and a passion for...
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Technical Customer Support Lead
3 weeks ago
Chennai, Tamil Nadu, India Canvendor Full time#Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 30daysSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements:• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer...
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Technical Customer Support Lead
3 weeks ago
Chennai, Tamil Nadu, India Canvendor Full time#Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 1 WeekSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements:• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer...
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Technical Customer Support Lead
4 weeks ago
Chennai, Tamil Nadu, India Canvendor Full time#Urgent_Opening_for Canvendor #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai | Location: Chennai Experience: 5+ Years Notice period: Immediate to 30days Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA #Key_Requirements : • Self-motivated and proactive, with a strong sense of ownership and a passion for...
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Technical Customer Support Lead
4 days ago
Chennai, Tamil Nadu, India Canvendor Full time#Urgent_Opening_for Canvendor #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai | Location: Chennai Experience: 5+ Years Notice period: Immediate to 1 Week Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA #Key_Requirements : • Self-motivated and proactive, with a strong sense of ownership and a passion for...
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Chennai, Tamil Nadu, India beBeeCybersecurity Full time ₹ 1,80,00,000 - ₹ 2,16,00,000Cyber Security Technical Support LeadThe successful candidate will be responsible for leading a team of technical support professionals, providing strategic leadership and direction to ensure exceptional service delivery and customer satisfaction.Key Responsibilities:Strategic Leadership: Develop and implement comprehensive plans for the technical support...
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Technical Support Manager
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