Customer Support Lead

Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

Key Responsibilities:1. Team Management & SupervisionLead, motivate, and manage a team of customer support executives.Allocate daily tasks, monitor productivity, and ensure adherence to schedules.Conduct regular team meetings and one-on-one sessions for feedback and performance discussions.2. Customer Service ExcellenceHandle customer escalations and resolve...

Hiring for Leading ITES Company In Chennai for Customer Support - Blended ProcessInterview Mode : VirtualMax Salary Chennai : 4.5 LPAKey Highlights:1: Graduate/UG with min 1 year experience in customer service2: Candidate Must Not Have Any Exams in the Next 6 Months3: 24x7 Shifts4: 5 Days Working5: One Side Cab6: Excellent Communication Skills7: Immediate...

Roles & Responsibility:Primary Lead Calls (Offline & Online) - To support the Operational Team - Lead Qualification a. Primary call has to done from CC team and make the lead/prospect drill down to customer funnelLead Nurturing (Online & Offline) - To support the Operational Team/ generate more Business. a. (Lead/ Prospects / Customers who showed interest...

At Athulya, we cherish diversity as our greatest asset. The unique backgrounds, experiences, and perspectives of our team members are the rhythms that drive our innovative approach. We are committed to an inclusive culture because it enables us to craft solutions that benefit all. Treating every candidate with equality and fairness is not just a policy; it's...

Dear Candidate,Job Role : Customer Support ExecutivePackage :FOR FRESHERS - 3 LPAFOR EXPERIENCED - 4.5 LPAJob responsibilities· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.·...

We are looking for an experienced Customer Support Manager (Voice & Non-Voice) to lead our support team and ensure exceptional customer experiences across all communication channels. The ideal candidate will have a strong background in managing support operations, mentoring teams, and driving continuous process improvement in both voice and non-voice...

Job Role : Customer Support Manager (Voice & Non-Voice)Company:LMES Academy Private Limited | LinkedIn Location: Chennai, Tamil NaduExperience : 8+ YearsAbout LMES Academy:AtLMES Academy, we are on a mission to revolutionize learning through innovative and engaging educational content. As a fast-growing EdTech company, we combine technology and creativity...

•Manage and resolve customer, vendor & chauffeur queries.•Identify and escalate issues to supervisors•Build sustainable relationships of trust through open and interactive communication.•Convince, convert and onboard the leads by providing necessary information about our services.•Take vendors through the process, convince them by sharing deals and...

Company Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...