Executive - Customer Support

7 days ago


Chennai, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 2,22,000 - ₹ 3,00,000 per year


•Manage and resolve customer, vendor & chauffeur queries.


•Identify and escalate issues to supervisors


•Build sustainable relationships of trust through open and interactive communication.


•Convince, convert and onboard the leads by providing necessary information about our services.


•Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us.


•Answer a large number of incoming calls and respond to customers &

vendors
•Provide service-related information to customers & vendors


•Document all call information according to standard operating procedures


•Follow up customer & vendor calls where necessary


•Handling complaints vendor support helpline


•To acknowledge and resolve customer & vendor issues
•Analyzing the process & giving the outcome for streamlining the process if required.


•Verification of vendor documents and provide enrolment support

Required Qualifications and Skills


•Any bachelors degree/diploma

0-5 years of work experience in relevant field.


•Knowledge of customer service practices and principles


•Excellent typing skills


•Superior listening, verbal and written communication skills (Tamil and English)

Ability to handle stressful situation appropriately


•Lead Conversion & Convincing skills

Job Types: Full-time, Permanent

Pay: From ₹18,500.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


  • Customer support

    2 weeks ago


    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    2 weeks ago


    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...


  • Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...


  • Chennai, Tamil Nadu, India Shriram Fortune Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionShriram Fortune is the specialized wealth management division of the Shriram Group. Our mission is to provide tailored financial solutions for High and Ultra-High Net Worth individuals. We prioritize understanding our clients' financial landscapes to uncover opportunities and navigate risks. Our team of seasoned wealth managers is...


  • Chennai, Tamil Nadu, India Shaadi Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company Description, the world's No.1 Matchmaking platform, pioneered online personals at the turn of the century and has continued to lead the space for 20 years. Our vision is to help people find a life partner, discover love, and share joy. With over 7 million success stories, we have touched the lives of over 50 million people globally. We have been...


  • Chennai, Tamil Nadu, India FE fundinfo Full time

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.As an experienced Customer Support Executive you will be responsible for effective and efficient handling of customer support service offered through calls,...


  • Chennai, Tamil Nadu, India FE fundinfo Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.As an experienced Customer Support Executive you will be responsible for effective and efficient handling of customer support service offered through calls,...


  • Chennai, Tamil Nadu, India Genxlead Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Greetings from Genxlead..We are excited to announce an opportunity to join our team at Genxlead Retail Pvt. Ltd ) for the position of Customer Support Executive.Job DetailsPosition: Customer Support Executive Location: Vanagaram - Chennai Employment Type: Full-time Experience : Minimum 6 months in a customer support or related role Languages : Must be fluent...


  • Chennai, Tamil Nadu, India Staffinghunt Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    This is a full time on site role for customer support executive located in Chennai.Candidate is responsible for providing customer support which involves the online customer support.Candidate should have minimum Six months experience in voice process.Should have very good communication skills in English.Candidate should speak multiple languages (Telugu or...


  • Chennai, Tamil Nadu, India Tvm Infotech Full time ₹ 1,80,000 - ₹ 4,50,000 per year

    We are urgently hiring Customer Support Executives (Voice Process) for VI Postpaid. If you have strong communication skills and are looking to build a career in customer service, this is the right opportunity