Customer Support Executive

3 days ago

Chennai, Tamil Nadu, India NV Infra Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job description

Company: Inner Sanctum LLP

Position: Customer Support Executive

Location: Chennai (On-site)

Experience: 1 - 3 years

Employment Type: Full-Time

Key Responsibilities:

  • Handle soft calls with clients for coordination, follow-ups, and support
  • Manage and respond to daily email communications professionally and promptly
  • Maintain accurate records of client interactions using internal tools or CRM
  • Ensure smooth and timely client servicing and communication clearance
  • Collaborate with internal teams to deliver a seamless client experience
  • Support occasional client calls based on requirements

Requirements:

1 - 3 years of experience in customer support or client-facing role

Strong communication skills both verbal and written

    • Proficiency in Gmail, Google Sheets, and CRM tools
    • Professional, organized, and client-oriented
    • Comfortable working on weekends with a weekday off as compensation

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