Customer Support Executive

1 week ago

Chennai, Tamil Nadu, India Factana Computing Private Limited Full time ₹ 14,40,000 - ₹ 28,80,000 per year

Job description:

About the Role

We are looking for an enthusiastic and smart MBA fresher to join our team as an Customer Support Executive. The candidate should have completed their MBA and must have Hindi-speaking skills. In this role, the intern will support sales operations, customer interactions, data management, and market research. This position is ideal for someone who wants to begin a career in sales, marketing, or business development, especially in the IT/software domain.Key Responsibilities

1. Data Collection & Reporting

  • Collect and organize customer, market, and competitor data
  • Maintain data sheets and dashboards using Excel/Google Sheets
  • Support the sales team with timely reports and insights

2. Customer Enquiry Handling

  • Handle customer queries through calls, emails, chat, and social media
  • Share product/service details professionally
  • Maintain a positive customer experience

3. Social Media Support

  • Manage company social media pages (LinkedIn, Instagram, Facebook, etc.)
  • Post updates, respond to messages, and engage with followers
  • Assist in basic content creation and campaign support

4. Customer Follow-Up

  • Perform timely follow-ups with leads and prospects
  • Maintain follow-up trackers and CRM records
  • Assist the sales team in lead nurturing and conversions

5. Competitor & Market Analysis

  • Research competitors and gather pricing/features information
  • Prepare simple comparison reports
  • Provide insights to improve sales strategies

Required Qualifications

  • MBA in Sales/Marketing/Business Administration
  • Good written and verbal communication skills
  • Basic understanding of sales, marketing, and customer service
  • Strong analytical and research skills

Soft Skills

  • Strong communication and interpersonal skills
  • Proactive and target-driven attitude
  • Good time management and coordination
  • Team player with a positive mindset

How to Apply

Interested candidates can share their resume at

Job Type: Fresher

Pay: ₹15,000.00 per month

Education:

  • Master's (Required)

Language:

  • Hindi (Required)

Work Location: In person

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu, India FE fundinfo Full time

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.As an experienced Customer Support Executive you will be responsible for effective and efficient handling of customer support service offered through calls,...

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu, India iCube B2B Solutions Private Limited Full time ₹ 1,20,000 - ₹ 18,00,000 per year

    Job description:Job Title: Customer Support ExecutiveLocation: ChennaiExperience: 0 to 6 MonthsAbout the Role:We are looking for a motivated and enthusiastic Customer Support Executive to join our team. The ideal candidate should have basic knowledge of ERP products and a passion for delivering excellent customer service. This role is a great opportunity for...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Talent Corner Hr Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Support Executive (Female) fluent in Hindi. Exp: 0–3 yrs | Mode: F2F interview | Work from Office. Handle calls, resolve queries & ensure customer satisfaction.

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Valarr Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Support Executive at our Chennai office. In this role, you will provide exceptional customer service, assist clients with inquiries, address technical issues, and ensure a high level of customer satisfaction. You will be responsible for handling online support, managing customer interactions,...

  • Customer Support Executive

    4 days ago

    Chennai, Tamil Nadu, India Boston Business Solutions Pvt Ltd Full time

    We're Hiring – Customer Support Executives Job Role: Customer Support Languages Required: Tamil / Telugu / Malayalam / Kannada / Hindi Timing: 9:30 AM to 6:30 PM Location: Perungudi / Velachery / Mount Road / Teynampet – Chennai Experience: 0 to 1 year Salary: ₹14,000 – ₹20,000 Contact: Keerthana (HR) –

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India Newbie Soft Solutions Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    Wonderful Opportunity for a fresh graduate who like to work for international clients on chat & email support.We're Hiring 10+ Process Executives for Chat & Email Support.Role: Chat Process Executive (Non-voice process)Interview Mode: Virtual & WalkinLocation: Perungudi, ChennaiExperience: 0.6Months-1.5yearsShift: Night ShiftWork Mode: RemoteBenefits: Food...

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full time ₹ 1,92,000 - ₹ 3,60,000 per year

    Role : Customer Support Executive / CRMExperience: FRESHER or ExperienceExperience:0 to 6 yearNote : Experience need In tele sales/ Customer Support/ Tele callerLanguage: Malayalam+ Basic EnglishSalary - 16 k TH - 30 k TH ( Based on Experience )Location: ChennaiImmediate joiningShift timings: 9:00 am to 6:00Key Responsibilities:Respond to customer inquiries...

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India Likewize Full time ₹ 20,00,000 - ₹ 60,00,000 per year

    Department: Customer Service / OperationsShift - Both UK and US in Rotational basisRotational Week offWork Mode:4days WFO and 1day WFHWe are seeking a customer-focused and articulateCustomer Support Executiveto handleinbound callsfor our international clients in theinsurance domain. The ideal candidate will have excellent communication skills, strong...

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu, India NV Infra Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job descriptionCompany: Inner Sanctum LLPPosition: Customer Support ExecutiveLocation: Chennai (On-site)Experience: 1 - 3 yearsEmployment Type: Full-TimeKey Responsibilities:Handle soft calls with clients for coordination, follow-ups, and supportManage and respond to daily email communications professionally and promptlyMaintain accurate records of client...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Syncarp Globe Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    We are looking for an enthusiastic Customer Support Executive to join our call center team in Chennai. The ideal candidate should have excellent communication skills in Hindi and English, with prior experience handling inbound service-based calls.Key ResponsibilitiesHandle inbound customer service calls efficiently and professionally.Address customer...