Corporate Client Solutions Executive
3 weeks ago
Sodexo is a global leader in providing innovative services that enhance the quality of life for individuals and organizations worldwide. With over 100 years of experience, we deliver tailored solutions to diverse clients across various industries.
Our commitment to excellence is driven by our core values of Service Spirit, Team Spirit, and Spirit of Progress. We believe that every individual has a role to play in making a positive impact and strives to create a work environment that fosters growth, inclusivity, and diversity.
Role OverviewThe Guest Relations Executive / Customer Handling role is a critical position within our organization, requiring exceptional communication skills and a strong ability to build relationships with clients. This role involves coordinating with clients to understand their needs and preferences, providing personalized service, and ensuring seamless execution of projects.
Key responsibilities include:
- Project briefing to walk-in customers using digital tools to ensure a smooth experience
- Accompanying customers to show-apartments and sites to showcase properties
- Lead/enquiry management and follow-up using CRM tools to identify qualified prospects
- Identifying customer needs and offering relevant product or service solutions
- Developing relationships with clients to understand their needs and provide tailored solutions
- Coordinating with banking representatives to facilitate financing options for customers
We are seeking an experienced professional who can effectively manage client expectations, communicate complex information, and drive business growth. If you are passionate about delivering exceptional customer experiences and have a proven track record of success in similar roles, we encourage you to apply.
RequirementsTo succeed in this role, you will require:
- HSC/equivalent or Diploma holder or Graduate degree preferred
- Minimum 2 years' experience in facility management or hospitality industry
- Excellent knowledge of Word and Excel
- Exceptional customer service skills
- Effective time management skills
We offer a competitive salary range of Rs. 30,000 to Rs. 38,000 per month, commensurate with experience and qualifications.
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