Customer Experience Specialist

Customer Experience Specialist OpportunityWe are seeking an accomplished Customer Experience specialist to join our team. This role will involve leveraging expertise in Genesys Cloud, AWS Connect, and CX UI/UX capabilities to deliver exceptional customer experiences.Main Responsibilities:Ongoing analysis and optimization of customer journeys through...

Key Role:A proactive Customer Retention and Accounts Specialist is needed to oversee customer interactions, facilitate subscription purchases, and resolve overage discrepancies.The ideal candidate will possess advanced Microsoft Excel skills, analytical capabilities, and customer service experience. Strong communication and negotiation skills, as well as...

We are seeking a skilled professional to deliver exceptional customer experiences.Key Responsibilities:Provide timely and professional support via various communication channels.Analyze and resolve issues related to lost packages, damaged products, and incorrect orders in an efficient manner.Process and manage customer orders on our e-commerce...

About Earthful's Job OpeningEarthful is an FMCG company focused in the health and wellness space. The founders (Sudha Gogineni and Veda Gogineni) are graduates from IIT Kharagpur and ISB with a multitude of experience across multinational companies & startups, such as Uber, Meesho, Deutsche Bank, ITC.We are looking for a candidate passionate about scaling a...

Customer Service Representative JobThe Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing excellent support to customers.Key Responsibilities:Handle inbound and outbound customer service calls in a professional and polite manner.Address customer queries, complaints, and requests...

Customer Service Representative Job DescriptionThe role of a Customer Service Representative is crucial in providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience.Key Responsibilities:Interact with customers to address their inquiries and concernsProvide timely and efficient solutions to customer...

About UsWe are a leading silver jewelry brand redefining how modern India wears and gifts jewelry.Our mission is to provide exceptional customer service and support.Verify order details with customers via phone calls for smooth delivery.Manage customer inquiries across various channels including phone, email, and social media platforms.Handle returns and...

Job Title: Virtual Customer Experience AssociateThe role of a Virtual Customer Experience Associate is to provide exceptional customer service through chat in a timely and professional manner.Key Responsibilities:Engage with customers via chat to resolve queries and concerns efficiently.Offer accurate product/service information and guidance.Ensure customer...

Job Title: Partnership Development SpecialistLocation: Belgaum, IndiaExperience: Minimum 6 months in the Insurance sector (Motor/Health Insurance preferred)Key Responsibilities:Recruit and manage agents for Motor & Health Insurance productsBuild strong relationships with agents and drive business growth through themProvide comprehensive training and support...

Reservation Expert WantedWe are seeking a highly skilled Reservationist to support our organization in the US. This remote position is based in India, requiring excellent communication skills for exceptional guest experiences and efficient management of reservations.Process refund requests and resolve billing discrepancies in accordance with established...