Virtual Customer Experience Associate

Transform Learning Experiences">Design engaging learning solutions that drive behavioural change in employeesDevelop customized content based on thorough learning need analysis with clientsCreate interactive learning games, group processes and simulationsWrite compelling scenarios, cases and scripts for immersive learning experiencesDesign board games and...

About Earthful's Job OpeningEarthful is an FMCG company focused in the health and wellness space. The founders (Sudha Gogineni and Veda Gogineni) are graduates from IIT Kharagpur and ISB with a multitude of experience across multinational companies & startups, such as Uber, Meesho, Deutsche Bank, ITC.We are looking for a candidate passionate about scaling a...

Customer Service Representative JobThe Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing excellent support to customers.Key Responsibilities:Handle inbound and outbound customer service calls in a professional and polite manner.Address customer queries, complaints, and requests...

Key Role:A proactive Customer Retention and Accounts Specialist is needed to oversee customer interactions, facilitate subscription purchases, and resolve overage discrepancies.The ideal candidate will possess advanced Microsoft Excel skills, analytical capabilities, and customer service experience. Strong communication and negotiation skills, as well as...

We are seeking a skilled professional to deliver exceptional customer experiences.Key Responsibilities:Provide timely and professional support via various communication channels.Analyze and resolve issues related to lost packages, damaged products, and incorrect orders in an efficient manner.Process and manage customer orders on our e-commerce...

Operations Associate Job SummaryWe are seeking an experienced and skilled Operations Associate to join our team. As a key member of our operations department, you will be responsible for managing customer interactions, providing exceptional customer service, and driving sales growth.

We are seeking a skilled Sales and Customer Experience professional to join our team.The ideal candidate will be responsible for delivering exceptional customer experiences through proactive engagement, issue resolution, and feedback collection. This includes handling customer inquiries via multiple channels, providing timely and effective solutions, and...

Customer Experience Specialist OpportunityWe are seeking an accomplished Customer Experience specialist to join our team. This role will involve leveraging expertise in Genesys Cloud, AWS Connect, and CX UI/UX capabilities to deliver exceptional customer experiences.Main Responsibilities:Ongoing analysis and optimization of customer journeys through...

About the RoleWe are seeking an experienced professional to manage customer relationships, drive growth and achieve revenue targets.Develop and execute strategies to enhance customer satisfaction and retention.Collect and analyze data to inform marketing decisions and optimize performance.Work closely with cross-functional teams to identify opportunities for...

Customer Service Representative Job DescriptionThe role of a Customer Service Representative is crucial in providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience.Key Responsibilities:Interact with customers to address their inquiries and concernsProvide timely and efficient solutions to customer...